The Basics of Professional Communication course is designed to equip individuals with essential skills for effective interaction in the workplace. Covering both verbal and written communication, this course emphasizes clear and concise messaging, active listening, and professional etiquette. Participants will learn to craft impactful emails, deliver engaging presentations, and navigate interpersonal dynamics with confidence. By fostering a better understanding of non-verbal cues and cultural sensitivity, this course prepares professionals to build stronger relationships and enhance collaboration in diverse work environments.
Course objectives
- Understand Communication Fundamentals: Gain a comprehensive understanding of the basic principles and importance of professional communication in the workplace.
- Develop Verbal Communication Skills: Learn techniques for clear and articulate speaking, active listening, and interpreting non-verbal cues.
- Enhance Written Communication Abilities: Master the art of crafting clear, concise, and professional written communications, including emails, reports, and memos.
- Improve Interpersonal Communication: Build skills for establishing and maintaining professional relationships, resolving conflicts, and giving and receiving feedback effectively.
- Strengthen Presentation Skills: Acquire strategies for planning, structuring, and delivering engaging and impactful presentations using visual aids.
- Foster Communication in Diverse Environments: Understand the importance of cultural sensitivity, inclusive language, and adapting to different communication styles in a multicultural workplace.
- Navigate Digital Communication: Learn best practices for conducting virtual meetings, maintaining professional conduct on social media, and utilizing digital collaboration tools.
- Apply Skills Practically: Engage in role-playing scenarios, analyze real-world case studies, and develop a comprehensive communication plan to apply learned skills in practical contexts.
Who is this course for
This Basics of Professional Communication course is ideal for professionals at all levels who wish to enhance their communication skills in the workplace. It is particularly beneficial for recent graduates entering the workforce, individuals transitioning to new roles, and anyone looking to improve their verbal, written, and interpersonal communication abilities. Whether you are a team member, manager, or aspiring leader, this course provides the foundational skills needed to communicate effectively and build strong professional relationships.
What is not covered
This course is not intended for advanced communication professionals, seasoned executives, or individuals with extensive experience in professional communication who are seeking advanced or specialized training. Additionally, those looking for industry-specific communication strategies, such as legal or technical writing, may not find this course sufficiently tailored to their needs. It is also not suited for individuals seeking training in public relations, marketing communications, or other niche fields that require specialized communication expertise.
Who is involved
Jonathon Miller – An accomplished instructional designer, trainer, and e-learning developer with over two decades of experience. With a diverse background encompassing high-tech, heavy construction, healthcare, and education, Jonathon has honed his skills in creating effective and engaging learning experiences.